Terms of service

TERMS OF SERVICE

 

Effective Date: 1/23/26
Welcome to CARELESS (“we,” “us,” “our”). By using our website and placing an order, you agree to these Terms of Service.

 

In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/cdz0bf-vh/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/cdz0bf-vh/privacy_policy).

If you don’t agree, please do not use the site.

1. GENERAL

We reserve the right to update or change these Terms at any time. Any changes will be posted here and will apply to future orders.

You agree not to use our website for anything illegal, fraudulent, or abusive.

2. ORDERS + ACCEPTANCE

All orders placed through our website are subject to acceptance and availability.

We may cancel or refuse an order at any time for reasons including (but not limited to):

  • suspected fraud

  • incorrect pricing

  • inventory/production issues

  • incorrect address or payment issues

If your order is canceled, you’ll be refunded.

3. PRE-ORDERS

Most of our drops are pre-orders.

By purchasing a pre-order item, you understand and agree:

  • Pre-orders take 2–4 weeks to ship

  • This timeframe includes production + quality control + fulfillment

  • Pre-orders may ship earlier, but 2–4 weeks is the standard timeline

  • Delays can happen (we always try to avoid them)

4. PRICES + PRODUCT INFO

All prices are shown in [USD] unless stated otherwise.

We reserve the right to change pricing at any time without notice.

We do our best to display product colors and photos accurately, but lighting and screens may cause slight differences.

5. SHIPPING

Shipping timelines are estimates and can be affected by:

  • carrier delays

  • weather

  • holidays

  • customs (international orders)

Once your package is handed to the carrier, we are not responsible for delays caused by the shipping provider.

6. TRACKING

Once shipped, you’ll receive a tracking email.

Tracking may take 24–48 hours to update after a label is created.

7. ADDRESS RESPONSIBILITY

You are responsible for entering the correct shipping address at checkout.

If an order is shipped to an incorrect address provided by the customer, we are not responsible for replacement or refund.

8. RETURNS + EXCHANGES

All sales are final unless stated otherwise.

We do not accept returns or exchanges for:

  • wrong size selected

  • buyer’s remorse

  • delays related to pre-order timelines

If your item arrives damaged or incorrect, contact us within 48 hours of delivery with your order number and photos so we can help.

9. CHARGEBACKS / FRAUD

We do not tolerate fraudulent chargebacks.

If you file a chargeback without contacting us first, we reserve the right to:

  • ban future purchases

  • dispute the chargeback with proof of order fulfillment and tracking

10. INTELLECTUAL PROPERTY

All content on this website including:

  • logos

  • product designs

  • graphics

  • photos

  • written content

belongs to CARELESS and may not be used or reproduced without permission.

11. LIMITATION OF LIABILITY

We are not responsible for any indirect damages related to:

  • delays

  • lost profits

  • shipping issues outside of our control

Our liability is limited to the amount paid for the order.

12. CONTACT

Questions? Contact us:

📩 carelessarchives@gmail.com
📲 @_careless.us